CWDS Frequently Asked Questions

The FAQ will be updated frequently as more questions arrive.

What is CWS-CARES?

CWS-CARES is the Child Welfare Services-California Automated Response and Engagement System. This system will be a replacement of the highly-distributed, outdated CWS-CMS legacy system (Child Welfare System-Case Management System) when it is rolled out, in waves, over the next few years. The Child Welfare Services-California Automated Response and Engagement System (CWS-CARES) Project will greatly improve the ability to serve at-risk children. It will provide an automated child welfare system with the capabilities that include mobile and web-based technology to support the current and future business practice needs of the counties and the State in a more effective, efficient and economical manner. The new system will support evolving child welfare programs, business processes and legislated improvements focused on protecting the safety of children and families.
 
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