On April 10 and 11 CWDS hosted its first Core County Summit. The focus was on emergency placement and developing workflows that span across each digital service. During the summit, the DesignOps team partnered with representatives from Intake, Case Management and CALS to interact and engage with over 100 core county constituents on the new CWS-CARES product. The CWS-CARES team plans to take the input gathered at the session to further develop the new product.
On April 5 the CWS-CARES Implementation Training Team held a pilot train-the-trainer session for a group of Intake Core County Trainers at CWDS Headquarters. Participants included training coordinators from Butte, Fresno and Ventura counties. The 4-hour course provided an opportunity to enhance user relevance through County feedback and review of the CWS-CARES training approach and materials. The feedback collected at this session will be used to refine the training materials and provide the best learning experience for all CWS-CARES users. For more information on training and implementation activities, visit the Digital Services Implementation Portal.