Outages

CWS-CARES Scheduled Maintenance Being Performed (Manage Users and Users Detail Page) on Jan 29, 2019 from 5:00pm - 6pm

CWS-CARES Scheduled Maintenance Being Performed (Manage Users and Users Detail Page) on Jan 29, 2019 from 5:00pm - 6pm

To All CWS-CARES County Administrators:

The CWS-CARES team has scheduled maintenance to the Manage Users and Users Detail Page within the CWS-CARES application. The maintenance is scheduled for January 29, 2019 from 5:00 PM to 06:00 PM. During this scheduled maintenance CWS-CARES Administrator’s ability to view Manage Users or Users Detail pages will be impacted. Please refrain from using these pages as Admins may experience an error during the maintenance window.

Action Required: If users experience any issues with CWS-CARES after the maintenance timeframe, contact the CWDS Service Desk at 1.855.292.3444.

CWS-CARES Scheduled Outage for Saturday, January 26, 2019, 6:00 AM – 2:00 PM

CWS-CARES Scheduled Outage for Saturday, January 26, 2019, 6:00 AM – 2:00 PM

To all CWS/CMS and Probation SPOCs and Technical Contacts, and CWS-CARES SPOCs:

In support of the CWS/CMS Release 8.5, the CWS-CARES team has scheduled an outage that will interrupt connectivity to the CWS-CARES on Saturday, January 26, 2019, beginning at 6:00 AM and concluding at 2:00 PM.  During the scheduled outage users will not be able to access the CWS-CARES application.

Action Required: If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CWDS Service Desk at 1 855-292-3444.