Project Update

Central Valley Regional User Group Presentation - Update

Child Welfare Digital Services delivers a project update to the Central Valley Regional User Group on January 26. Review the CWS-CARES and CWS/CMS presentation slides online.

Implementation Sprint Review

Implementation held a sprint review on Jan. 24 to discuss their progress on the project. Review the presentation slides online.

Northern Regional User Group

Child Welfare Digital Services delivered a project update to the Northern Regional User Group on January 23, 2018. Click here to view the presentation slides.

E.K. Associates Awarded Contract with CWDS Project

Child Welfare Digital Services (CWDS) has selected E.K. Associates to provide Service Desk support for resolving events, incidents, problems, and requests. CWDS envisions a new Service Desk support model that provides quicker response times to user problems with clear procedures for who to contact when service is unavailable. This new CWDS Service Desk will consist of both State and Contractor resources reporting to Zack Souza, CWDS Service Desk Manager.

CWDS expects the level of support to remain the same for Coexistent and Dedicated Counties. For Coexistent Counties, severity level 1 support will continue to be conducted by each organizations’ local IT support desk. For Dedicated Counties that do not have an existing local IT support desk, the new CWDS Service Desk will be implemented to provide severity level 1 and 2 support. The local IT support desk will refer unresolved CWS-CARES incidents to the new CWDS Service Desk for resolution.

CWS-CARES’ first code release, in March 2017, came six months before the selection and award of a system integrator, and two-to-three years before any working software would have occurred under the previous monolithic “waterfall” approach.

CWDS is pioneering the development and operation across a variety of environments to develop web/mobile applications, underlying technology platform, data architecture, and associated cloud infrastructure with diverse engineering teams utilizing an agile methodology based on the principles of user-centered design and iterative development. CWDS follows the practice of DevOps to provision, operate, and manage distributed application systems on the AWS elastic cloud infrastructure, and leverages free/open source technology including Java, Ruby on Rails, PostgreSQL. All code produced by the CWS-CARES project is licensed as open source.

Southern Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Southern Regional User Group on January 18, 2018. Click here to view the presentation slides.

Mountain Valley Regional User Group Presentation

Child Welfare Digital Services delivered a project update to the Mountain Valley Regional User Group on January 17, 2018. Review the presentation slides online.

Intake - Scrum Teams 1 through 4 Sprint Review

Intake and Scrum Teams 1 through 4 sprint review to be held January 11 to discuss their progress on the project. Attend the webinar online.

Implementation Sprint Review

Implementation held a sprint review on Jan. 10 to discuss their progress on the project. Review the presentation slides online.

CALS Sprint Review

CALS sprint review to be held January 10 to discuss their progress on the project. Attend the webinar online.

CWDS Quarterly Stakeholder Forum

CWDS convenes a quarterly stakeholder forum onsite at CWDS Headquarters in Sacramento that is open to all stakeholders. Topics include a general update on our progress in developing digital services as well as specific topics focused on the individual digital service being developed, program policy, tools, testing, implementation, and other related project information. See the links below for materials from our October 10 meeting.

PowerPoint presentation slides:
Agenda and Slide Deck

Recordings of the sessions are available on the CWDS YouTube channel:
January 9, 2018 Quarterly Stakeholder Forum Video
Morning Session - Afternoon Session