Child Welfare Digital Services (CWDS) has selected HHS Technology Group from the state’s Agile Development Pre-Qualified (ADPQ) vendor pool to work on the Case Management digital service. Case Management is the largest of eight services under development to create the system that will replace the existing Child Welfare Services / Case Management System (CWS/CMS) used by county case workers across California.
The Case Management digital service will provide county child welfare agencies a comprehensive, automated case management system that fully supports effective child welfare practices, and incorporates the functional requirements mandated by federal regulations. It will provide state and county caseworkers, supervisors, staff and managers with a simple and efficient tool for maintaining a case record in a variety of situations, including: family needs assessments, court supervised or voluntary in-home services, foster care placement, family reunification services, and permanency planning services.
The project is pioneering the development and operation of cloud-based software in the public sector, utilizing Agile software development processes rather than a traditional design, development and implementation (DDI) / maintenance and operations (M&O) model. The project is taking an innovative new approach for California state government, using DevOps tools and processes, free/open source software (FOSS) and user-centered design.
The project’s first code release, in March 2017, came six months before the selection and award of a system integrator, and two to three years before any working software would have occurred under the previous monolithic “waterfall” approach.
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The CWDS project consists of eight digital services to replace the legacy system that manages casework for county child protective services programs, foster home approvals and licensing, and other critical functions that allow case workers to protect children. With the project’s first code release in March, teams of state staff and contractors, including designers, developers and project managers, have been working to get started under the new approach. Momentum is building as more developer teams will be hired in the coming months.
In November of 2015, the project changed its development strategy from the traditional “waterfall” approach to using agile methodologies which focus on iterative development cycles and a rapid feedback loop with end-users. Agile teams work in two-week sprints with daily status meetings to measure progress. The new approach includes DevOps teams, placing a strong emphasis on collaboration between network engineers, developers, business program managers and state and county subject matter experts.
See more details about the Agile Coach opportunity under open procurements at: https://cwds.ca.gov/vendors