California Department of Technology Service Desk Bulletin – CalCloud Windows Tenant Patching- January 27-28, 2023| 7:00 PM – 6:00 AM

All SPOCs and Technical Contacts:
The California Department of Technology (CDT) has scheduled security patching of the CalCloud Windows servers. The patching window begins on Friday, January 27, 2023, at 7:00 PM and concludes on Saturday, January 28, 2023, at 06:00 AM. The patching activity will cause intermittent interruptions in connectivity to the CWDS website and the CWS/CMS Portals website during the patching window.

Action Required
If users experience any issues with the CWDS website or the CWS/CMS Portals website, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.