California Department of Technology Service Desk Bulletin – Network Maintenance
To all SPOC’s and Technical Contacts:
The California Department of Technology (CDT) has scheduled network maintenance on Sunday, June 16, 2019. The Preventative Maintenance (PM) window begins at 5:00 AM and concludes at 6:00 AM. The following public-facing Child Welfare Digital Services (CWDS) websites may experience a five-minute interruption in connectivity within the PM window:
If users experience any issues with CWS/CMS, please follow your county process for reporting issues or you may contact the IBM Boulder Help Desk at 1-800-428-8268.
If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CWS-CARES Service Desk at 1-855-292-3444.