California Department of Technology Service Desk Bulletin – Secure Automated File Exchange (SAFE) Cloud Service – Scheduled Maintenance

ALL SPOCs and Technical Contacts:
The California Department of Technology (CDT) has scheduled maintenance of the SAFE Cloud service.  The maintenance begins on Saturday, September 24, 2022, at 8:00 PM and concludes on Sunday, September 25, 2022, at 2:00 AM. The activity will cause interruptions in the SAFE Cloud service. Some Business Objects (BO) reports will fail to send or automated scripts may fail to retrieve from SAFE during this scheduled maintenance.

Action Required
All users should logoff of the SAFE Cloud service prior to the start of the stated maintenance timeframe. Please check on your scheduled BO SAFE reports and automated FTP scripts. If needed, re-run the reports and scripts.
Contact the IBM Help Desk (800-428-8268) to report any issues with your Business Objects content in SAFE.