CALS Core Counties Participate in Usability Study
This week CALS core counties visited CWDS Headquarters to participate in a usability study. The collaborative session included further developing the RFA form-to-form navigation concept and pre-submission workflow processes. This will allow CWS-CARES to streamline the online forms, speed up the application process and reduce workload for the approval service. CALS digital service is the team that will provide state and county licensing and approval staff and managers with a simple and efficient tool for facility licensing, certifying and resource family home approval.