CARE-Live Scheduled Outage on May 16, 2021| 1:00 AM – 7:00 AM
All County SPOCs and Technical Contacts:
CWS/CMS will be performing maintenance activities on Sunday, May 16, 2021. These activities will impact the CARES-Live application. The work is expected to begin at 1:00 AM and conclude at 7:00 AM. During this time, users will not have access to CARES-Live.
If, after 7:00 AM, users continue to experience issues with CARES-Live, please follow your county process for reporting issues, or you may contact the CARES Service Desk at 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours, and a Service Desk representative will contact you the next business day.