CARES 2.3 Release - Facility Search & Profile and Identity Management (IDM) April 27, 2019| 09:00 AM – 11:00 AM

To all SPOC’s and Technical Contacts:

EFFECTIVE April 27, 2019 CWS-CARES 2.3 PRODUCTION RELEASE IS SCHEDULED TO MOVE INTO PRODUCTION.

The CWS-CARES team has scheduled release activity that will interrupt connectivity to the CWS-CARES application. The release activity will begin at 09:00AM on April 27, 2019 and conclude at 11:00AM. During this scheduled outage users will not be able to access the CWS-CARES application.

RELEASE DESCRIPTION

CWS-CARES 2.3 is scheduled for release to all CARES users on Saturday, April 27, 2019. The CWS-CARES 2.3 release will include enhancements to Facility Search & Profile and Identity Management (IDM). The CWS-CARES 2.3 Release Notes describes the details of this release. In addition, there are interim processes for system features not working as designed and known bugs. Counties can access the CWS-CARES Release Notes and Interim Processes for CWS-CARES 2.3 on the CWDS website at https://cwds.ca.gov/release_notes.

  1. FACILITY SEARCH & PROFILE
  1. IDENTITY MANAGEMENT (IDM)

Secure Login Updates

Manage Users Portal Updates

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.