CARES 2.6 Release – Child Welfare History Snapshot | September 07, 2019, 06:00AM – 10:00AM

To: All SPOCs and Technical Contacts:

EFFECTIVE SEPTEMBER 07, 2019 CWS-CARES 2.6 PRODUCTION RELEASE IS SCHEDULED TO MOVE INTO PRODUCTION.

The CWS-CARES team has scheduled release activity that will interrupt connectivity to the CWS-CARES application. The release activity will begin at 06:00AM on September 07, 2019 and conclude at 10:00AM. During this scheduled outage users will not be able to access the CWS-CARES application.

Release Description

CWS-CARES 2.6 release is scheduled for release to the Intake Core Constituent Representative user group on Saturday, September 07, 2019. The CWS-CARES 2.6 release will focus on:

The CWS-CARES 2.6 Release Notes describes the details of the release. Counties can access the CWS-CARES Release Notes for CWS-CARES 2.6 on the CWDS website at https://cwds.ca.gov/release_notes.

Child Welfare History Snapshot

Enhancements

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.