CARES-Live 2.8.10 HOTFIX RELEASE IS SCHEDULED TO MOVE INTO PRODUCTION ON January 23, 2021| 5:00 AM – 1:00 PM

All SPOCs and Technical Contacts:
In support of the CWS/CMS 8.13 Release, CARES-Live has scheduled an outage that will interrupt connectivity to the CARES-Live application on Saturday, January 23, 2021, beginning at 05:00AM and concluding at 01:00PM. During this scheduled outage users will not be able to access the CARES-Live application while the CARES-Live 2.8.10 Hotfix Release is deployed.
CARES-Live 2.8.10 Hotfix:
The goal of this release is to provide fixes and maintenance needed in Facility Search and Identity Management.
Facility Search

  • In support of CWS/CMS Release 8.13, a new Facility type “Tribally Approved Home” has been added to Facility Search (CALS).
    • The addition of this new Facility Type in Facility Search will allow users to perform a search for Tribally Approved Placement Homes that have been entered in CWS/CMS.
Identity Management
  • Code will be installed in preparation of a Password Reset policy to be enacted in the future.  There will be no immediate functional impact to users. 

Action Required
If users experience any issues with CARES-Live, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.