CARES-Live 2.8.8 Production Release Hotfix 6:00 PM – 12:00 AM August 27, 2020

To all SPOCs and Technical Contacts:
 
EFFECTIVE August 27, 2020 CARES-Live 2.8.8 PRODUCTION RELEASE IS SCHEDULED TO MOVE INTO PRODUCTION.
 
The CARES-Live team has scheduled release activity that will interrupt connectivity to the CARES-Live application. The release activity will begin at 06:00PM on Thursday, August 27, 2020 and conclude at 12:00AM. During this scheduled outage users will not be able to access the CARES-Live application.
CARES-Live 2.8.8 Hotfix:
The goal of this release is to provide fixes to issues reported in Facility Search, and Child and Adolescent Needs and Strengths (CANS), and Snapshot features.
Snapshot

  • Mismatch of Primary Ethnicity Label in CARES-Live compared to CWS/CMS.
    • The Primary Ethnicity label in CARES-Live displayed:  “Abandoned (Primary)” and has been updated to - “Unknown (Primary)” so that it will match what is selected in CWS/CMS.

Facility Search
  • Fields are not always displaying in Facility Search that have been updated in CWS/CMS.
    • Application updated to pull fields from CWS/CMS into Facility Search in those scenarios so that they will match.

CANS
  • Orphaned Assessments in the CARES-Live application are unassociated to a Client ID.
    • Subject Matter Experts (SME’s) identified CANS Assessments that were orphaned in CARES-Live, which made them unavailable to be updated. Those assessments have been associated with the correct Client ID for updating in CARES-Live.
    • A monthly review will take place to fix any additional Orphaned Assessments.
The Known Issues/Limitations for this release include:
  • Latency issue with Snapshot search, after performing a search if you type over existing data in fields there is a latency.
    • Solution:  Click the Clear button to remove previously entered data and perform the search again.
      • This issue will be researched for a resolution during the month of August/September for a potential October Release.

Action Required
If users experience any issues with CARES-Live, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444