CARES-Live Scheduled Maintenance on December 5, 2020| 11:00 PM – December 6, 2020| 11:00 AM
All SPOCs and Technical Contacts:
CDT and CDSS will be performing maintenance activities starting on Saturday December 5, 2020 at 11:00 PM through Sunday December 6, 2020 at 11:00 AM. During the scheduled outage, users will not be able to access the CARES-Live application.
If users experience any issues with CARES-Live outside of the scheduled maintenance window, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.