CARES-Live Scheduled Maintenance on September 13, 2020| 6:00 AM – 12:00 PM
To all SPOCs and Technical Contacts:
CDSS will be performing maintenance activities on Sunday, September 13, 2020. The work is expected to begin at 6:00am and conclude at 12:00pm. During the scheduled outage, users will not be able to access the CARES-Live application.
If users experience any issues with CARES-Live, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.