CARES-Live Training Environment Scheduled Maintenance - January 19, 2021 | 04:00 PM – 06:00 PM

All CWS SPOCs and Training SPOCs:
The CARES-Live team has scheduled maintenance to the CARES-Live Training Environment on Tuesday, January 19, 2021, from 4:00 PM to 6:00 PM. Users may encounter errors in Facility Search in the TRAINING environment during the scheduled outage. This maintenance will not affect production CARES-Live.
 
Action Required
If users experience any issues with CARES-Live Training Environment outside of the scheduled outage time, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.