CARES-Live Training Environment Scheduled Maintenance - January 29, 2022| 1:00 PM – 5:00 PM

All SPOCs and Training Contacts:
CDT has scheduled maintenance to the CARES-Live Training Environment on Saturday, January 29, 2022. The work is expected to begin at 1:00 PM and conclude at 5:00 PM. Users will not be able to access the CARES-Live Training Environment during the scheduled outage.
 
Action Required
If users experience any issues with the CARES-Live Training Environment after 5:00 PM, please follow your county process for reporting issues. CARES-Live County Administrators may contact the CARES Service Desk through the CWDS ServiceNow Customer Support Management (CSM) Portal at https://cwds.service-now.com/csm. Alternate methods are phoning 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.