CWS-CARES 2.2.4 Production Release Facility Search and Profile 1.1.4 Hotfix, March 30, 2019| 06:00 AM – 04:00 PM

To All SPOCs and Technical Contacts

EFFECTIVE MARCH 30, 2019 CWS-CARES 2.2.4 PRODUCTION RELEASE IS SCHEDULED TO MOVE INTO PRODUCTION.

The CWS-CARES team has scheduled release activity that will interrupt connectivity to the CWS-CARES application. The release activity will begin at 06:00 AM on Saturday, March 30, 2019 and conclude at 04:00PM. During this scheduled outage users will not be able to access the CWS-CARES application.

CWS-CARES 2.2.4 Hotfix:

Facility Search and Profile Release 1.1.4

  • Improve incremental loading of data from LIS and CWS/CMS to CWS-CARES
    • The incremental loading of data from legacy systems into CWS-CARES would occasionally hang. This means that updates from CWS/CMS were not seen in CWS-CARES applications, such as Facility Search & Profile and Identity Management, as quickly as expected.

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.