CWS-CARES Client Search Issue

To all Core County Users:

CWS-CARES is experiencing issues with respect to searching for clients in CANS and Snapshot. As of 7:48am this morning, April 29, 2019 CWS- CARES is no longer receiving updates from CWS/CMS to client search records. This impacts CANS and Snapshot client search functionality only.

CARES users can continue to use CANS assessment feature for those clients that they have already begun assessments. However, starting any new assessment should not be initiated for any new clients due to this issue.

Action Required

CWS-CARES users are advised to not use the CANS and Snapshot client search functionality until the issue has been resolved.