CWS-CARES Release 2.4 Child and Adolescent Needs And Strengths (CANS), and Facility Search & Profile June 01, 2019 – UPDATED

To: All SPOC’s and Technical Contacts:

UPDATE – The scheduled CWS-CARES 2.4 release activity has been successfully deployed.

The CWS-CARES Service Desk reported on Saturday, June 1, 2019 that some users may experience issues logging into CARES through Multi-Factor Authentication (MFA). The issue with MFA has been resolved and is not expected to impact CWS-CARES users.

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.

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EFFECTIVE JUNE 01, 2019 CWS-CARES 2.4 PRODUCTION RELEASE IS SCHEDULED TO MOVE INTO PRODUCTION.

The CWS-CARES team has scheduled release activity that will begin at 09:00AM on June 01, 2019. There is no downtown associated with this release and users will be able to access the CWS-CARES application during the update.

Release Description

CWS-CARES 2.4 is scheduled for release to all CARES users on Saturday, June 01, 2019. The CWS-CARES 2.4 release will include enhancements to Child and Adolescent Needs and Strengths (CANS) and Facility Search & Profile. The CWS-CARES 2.4 Release Notes describes the details of this release. In addition, there are Interim Processes for system features not working as designed and known bugs. Counties can access the CWS-CARES Release Notes and Interim Processes for CWS-CARES 2.4 on the CWDS website at https://cwds.ca.gov/release_notes

Implementation-Portal

All CWS-CARES 2.4 Implementation Training and Organizational Change Management (OCM) materials related specifically to this release will be available on the CARES Implementation Portal by close of business Friday, May 31, 2019. Counties can access these materials at https://cwscms.osi.ca.gov/Portal/CARES-

 

CWS-CARES Release 2.4 will include the following:

  1. Child and Adolescent Needs and Strengths Assessment (CANS) 2.0

New Features

Enhancements

  1. Facility Search & Profile 1.2.2

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.