CWS-CARES SCHEDULED MAINTENANCE

CWS-CARES Scheduled Maintenance June 2, 2019 07:30PM – 09:30PM - UPDATE

To: All SPOC’s and Technical Contacts:

The CWS-CARES team has scheduled maintenance to the CWS-CARES application. The maintenance is scheduled for Sunday, June 2, 2019 from 07:30PM to 09:30PM. During this scheduled maintenance the CWS-CARES team will focus on application maintenance changes. During the maintenance window, CWS-CARES will be available to users. However, Client search won't work while accessing Intake (Snapshot) and CANS. Users will see an error message as banner " Something went wrong, sorry! Please try your last action again."

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.