CWS-CARES Scheduled Maintenance – January 24, 2023 | 5:00 PM - 7:00 PM

All Pilot County RFA Implementation Coordinators and SPOCs:
The CWS-CARES team has scheduled maintenance activity for the CWS-CARES production environment for Tuesday, January 24, 2022, beginning at 5:00 PM and concluding at 7:00 PM. During the maintenance window, the CWS-CARES Resource Family Approval (RFA) Application Submission, Review, and Approval Process will not be accessible for pilot counties Contra Costa, Fresno, Placer, Riverside, and Santa Clara.

Action Required
If users experience any issues with the CWS-CARES, please follow your county process for reporting issues. You may also contact the Service Desk by phoning 1-855-292-3444 or via email at Servicedesk@cwds.ca.gov during normal business hours. You may also email after hours and a Service Desk representative will contact you the next business day.