CWS-CARES Scheduled Maintenance on June 9, 2019| 07:30 PM – 09:30 PM

To all SPOC’s and Technical Contacts:

The CWS-CARES team has scheduled maintenance to the CWS-CARES application. The maintenance is scheduled for Sunday, June 9, 2019 from 07:30PM to 09:30PM. During this scheduled maintenance the CWS-CARES team will focus on application maintenance changes. During the maintenance window, CWS-CARES will be available to users. However, Client search won't work while accessing Intake (Snapshot) and CANS. Users will see an error message as banner "Something went wrong, sorry! Please try your last action again."

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.