CWS-CARES Scheduled Maintenance on September 19, 2019| 5:00 PM - 7:00 PM

To all SPOC’s and Technical Contacts:

CDSS will be performing updates on LIS servers that will impact CARES Facility Search & Profile.The work is expected to begin at 5:00 pm on Thursday, September 19, 2019 and conclude at 7:00 pm. During this time, users will not have access to the Facility Search & Profile tool, but can use other CWS-CARES features (e.g., CANS).

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.