CWS-CARES Scheduled Outage for Saturday, October 19, 2019 5:00 AM – 1:00 PM
To: All CWS/CMS and Probation SPOCs and Technical Contacts, and CWS-CARES SPOCs:
In support of the CWS/CMS Release 8.8, the CWS-CARES team has scheduled an outage that will interrupt connectivity to the CWS-CARES on Saturday, October 19, 2019 beginning at 5:00 AM and concluding at 1:00 PM. During the scheduled outage users will not be able to access the CWS-CARES application.
If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CWDS Service Desk at 1 855-292-3444.