CWS-CARES Scheduled Production Outage – December 5, 2019| 6:00PM – 8:00PM

To all SPOC’s and Technical Contact’s:

The California Department of Social Services has scheduled maintenance for LIS that will impact the CWS-CARES application. The maintenance is scheduled for Thursday, December 5, 2019 from 06:00 PM to 08:00 PM. There will be no access to the CWS-CARES application during the maintenance window.

Action Required

If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.