CWS-CARES Service Desk Welcomes Heather Geyer
This week, the CWS-CARES Service Desk welcomed Heather Geyer to the team. Heather brings over 17 years of experience in operations and technology to the team of 24/7 service desk specialists. As a part of the Service Desk she will respond to and track incidents to ensure our user community has the support it needs.
Before joining the Service Desk, Heather worked for the University of California, Davis as a Software License Coordinator making decisions to identify and interpret business, campus, and organization-wide needs for computer software. Previously, she worked in IT as a network administrator, systems integrator and help desk support specialist.
Heather earned an A+ Certified Computer Technician certificate from the Business Technology Technical Institute, as well as an Associate of Science in Computer Network Systems from ITT Technical Institute.
Please join us in welcoming Heather to the team.