CWS-CARES Users Not Able to Login Successfully – RESOLVED

UPDATE: The issue with CWS-CARES causing users to receive the “This site can’t be reached’ error has been resolved. All users should now be able to log in to the CWS-CARES application.


CWS-CARES users attempting to login this afternoon are receiving “This site can’t be reached” error message and are unable to login successfully. Users already logged in are unaffected. This issue has been reported and is being worked on. The resolution will be shared in upcoming communications.

Action Required

If users experience any issues with CWS-CARES, please continue to follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.