Intake Digital Service Update
The Digital Services Intake team held a two-day county workshop with Los Angeles, Ventura, Butte, Fresno and Yolo counties here in Sacramento. One of the primary goals of the workshop was to develop and mock up the investigations conclusion page and the investigations dashboard for CWS-NS.
The team spent the morning story boarding and working out potential page views for the investigations conclusion page. Then the team broke into two groups with one developing page prototypes and the other writing real world scenarios to test against the prototypes. The two groups later reconvened and walked through the scenario using mocked up screens. This lead to some very valuable discussion between the teams and the ability to modify and improve the proposed pages on the spot. This design-build process allows counties and the project team to work collaboratively on real world scenarios that meet the needs of social workers and supervisors based on how they work today. This process also lets us identify where there are duplications of effort and reduce redundancies whenever possible. Please click here to view the team's presentation materials.