New County Contacts Page on the CWDS Website

EFFECTIVE: Friday, August 16, 2019 CWS-CARES FACILITY SEARCH & PROFILE ENHANCEMENTS WILL MOVE INTO PRODUCTION.

The CWS-CARES team has scheduled release activity that will occur between 06:30 AM – 08:30 AM. CARES users please note the following:

DESCRIPTION

CWS-CARES Facility Search & Profile: Complaints enhancements is scheduled to move into production to all CARES users on Friday, August 16, 2019. These CARES improvements will provide access to complaint details that may be associated to facilities found during a search.

Facility Search & Profile: Complaints

New Features

Enhancements

Action Required

If users experience any issues with CARES, please follow your county process for reporting issues or you may contact the CARES Service Desk at 1-855-292-3444.