Open CANS Assessments for Closed CWS/CMS Cases

CARES SPOCs:
A known issue has been identified that some CANS Assessments that have an “In Progress” status have been found to exist even though the CWS/CMS case is closed.  In the event that a CANS assessment is “In Progress” when a child welfare case is being closed in CWS/CMS, it is highly recommended that the caseworker login into the CARES system and “Complete” the CANS Assessment.  A CANS assessment left “In Progress” may lead to future data quality issues such as inadvertent modification of the CANS or incorrect reporting numbers.
Action Required
Review the attached Job Aid entitled Add, Edit, and Delete a CANS Assessment Job Aid that is located on the Implementation Portal/Learning on Demand/Job Aids (https://cwscms.osi.ca.gov/Portal/Digital-Services-Implementation-Portal/Guides#top) that will assist in this effort.