Announcement

CWS-CARES Scheduled Maintenance Being Performed (Manage Users and Users Detail Page) on Jan 29, 2019 from 5:00pm - 6pm

CWS-CARES Scheduled Maintenance Being Performed (Manage Users and Users Detail Page) on Jan 29, 2019 from 5:00pm - 6pm

To All CWS-CARES County Administrators:

The CWS-CARES team has scheduled maintenance to the Manage Users and Users Detail Page within the CWS-CARES application. The maintenance is scheduled for January 29, 2019 from 5:00 PM to 06:00 PM. During this scheduled maintenance CWS-CARES Administrator’s ability to view Manage Users or Users Detail pages will be impacted. Please refrain from using these pages as Admins may experience an error during the maintenance window.

Action Required: If users experience any issues with CWS-CARES after the maintenance timeframe, contact the CWDS Service Desk at 1.855.292.3444.

CWS-CARES Scheduled Outage for Saturday, January 26, 2019, 6:00 AM – 2:00 PM

CWS-CARES Scheduled Outage for Saturday, January 26, 2019, 6:00 AM – 2:00 PM

To all CWS/CMS and Probation SPOCs and Technical Contacts, and CWS-CARES SPOCs:

In support of the CWS/CMS Release 8.5, the CWS-CARES team has scheduled an outage that will interrupt connectivity to the CWS-CARES on Saturday, January 26, 2019, beginning at 6:00 AM and concluding at 2:00 PM.  During the scheduled outage users will not be able to access the CWS-CARES application.

Action Required: If users experience any issues with CWS-CARES, please follow your county process for reporting issues or you may contact the CWDS Service Desk at 1 855-292-3444.

Becky Stilling named CWDS Deputy Director

On April 6th, 2018, the Office of Systems Integration (OSI) appointed Becky Stilling as the Deputy Director of the Child Welfare Digital Services (CWDS) CWS-CARES project.

Ms. Stilling served as the Acting OSI Director since December 22, 2017, spending a significant amount of time in support of the CWDS effort. “Becky brings a strong passion not only for effective project management, but also particularly for the mission of what CWDS aims to achieve,” said OSI Chief Deputy Director Matt Schueller.

Ms. Stilling is a veteran technology executive with more than 20 years of experience working in the industry, including diverse experience with California state government in various leadership roles. Previously, she was appointed by Governor Brown as the Deputy Director and Chief of the California Department of Technology, Office of Statewide Project Delivery. While there, she was responsible for overseeing and guiding the planning, procurement and project execution of the state’s most complex IT projects. Prior to her work at California Department of Technology, she was the Deputy Director of the Technology Services Division and Chief Information Officer of the California Department of Child Support Services.

As part of the Office of Systems Integration, Child Welfare Digital Services is developing a modern platform and infrastructure to replace a 20-year-old legacy child welfare management system used by county case workers. The project consists of eight digital services to replace the Child Welfare System/ Case Management System (CWS/CMS) that manages work for county child protective services programs, foster home approvals and licensing, and other critical functions that allow case workers to protect children.

Ms. Stilling joins Department of Social Services Deputy Director Kevin Gaines and County Welfare Directors Association Executive Liaison Penni Clarke as members of the CWS-CARES Executive Leadership Team.