The CALS team is designing and prototyping software that supports the county and state business process for certifying, approving and licensing Resource Family Homes and Children’s Residential Facilities. Early development efforts have focused on the Resource Family Home application process, including support to users from intake of a new application through to decision to approve or deny. The first delivery from CALS is slated to be a standalone facility and home search that integrates results from CWS/CMS and LIS and FAS, which will allow users to view placements, compliance history, and current license or approval status for all state-licensed and county-approved placement resources.
This week CALS core counties visited CWDS Headquarters to participate in a usability study. The collaborative session included further developing the RFA form-to-form navigation concept and pre-submission workflow processes. This will allow CWS-CARES to streamline the online forms, speed up the application process and reduce workload for the approval service. CALS digital service is the team that will provide state and county licensing and approval staff and managers with a simple and efficient tool for facility licensing, certifying and resource family home approval.
This Sprint Review focused on prioritizing CALS remaining stories, completing left navigation functionality and developing the RFA form-to-form navigation concept and pre-submission workflow processes. This will allow CWS-NS to streamline the online forms, speed up the application process and reduce workload for the approval service.
The team also conducted extensive research on various navigation schemes from other analogous systems to gain a detailed understanding of how users might want to navigate the new system. They used this information to develop the overall navigation concept and model. The CALS team also presented a product demonstration for conducting a facility search using a new API.
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