Intake

Intake and TPT1 Sprint Review 4.6

Intake and TPT1 held a sprint review on Nov. 14 to discuss their progress on the project.  Review the presentation slides and webinar online.

Intake and TPT1 Sprint Review 4.5

Intake and TPT1 held a sprint review on Nov. 2 to discuss their progress on the project. Click here to view the presentation slides.

CWDS Demos Software at National Conference

This week, CWDS Digital Services Director Kevin Gaines and Intake Digital Service Product Owner Jeff Dent (pictured below) gave a demonstration to share progress on the project’s Intake Digital Service software development at the ISM Conference in Washington D.C.  The conference brings together state and local IT innovators, federal partners, and industry experts to promote solutions that support the mission and vision of Health and Human Services programs nationwide.

 

Intake Digital Service Update

The Digital Services Intake team held a two-day county workshop with Los Angeles, Ventura, Butte, Fresno and Yolo counties here in Sacramento. One of the primary goals of the workshop was to develop and mock up the investigations conclusion page and the investigations dashboard for CWS-NS.

The team spent the morning story boarding and working out potential page views for the investigations conclusion page. Then the team broke into two groups with one developing page prototypes and the other writing real world scenarios to test against the prototypes. The two groups later reconvened and walked through the scenario using mocked up screens. This lead to some very valuable discussion between the teams and the ability to modify and improve the proposed pages on the spot. This design-build process allows counties and the project team to work collaboratively on real world scenarios that meet the needs of social workers and supervisors based on how they work today. This process also lets us identify where there are duplications of effort and reduce redundancies whenever possible. Please click here to view the team's presentation materials. 


Intake Snapshot Demo

Intake conducted a solution demonstration for the Snapshot feature on Oct. 10. Click here to view the webinar. 

Intake and TPT1 Sprint Review 4.3

Intake held a sprint review on Oct. 4 to discuss their progress on the project. Click here to view the presentation slides.

CWDS Intake Demonstration

The Intake team conducted a solution demonstration on Sept. 22. Click here to view the presentation slides. 

Intake Digital Service – The Present and Future

On September 11, our Intake Digital Services Team Manager, Wendy Christian and Product Owner, Jeff Dent provided an overview of their team’s efforts to date. They also presented future enhancements and functionality scheduled for upcoming releases.

Currently, we are finishing the development and testing of the child welfare history snapshot and hotline functionality. In the next development phase, we will be adding contacts and interfaces with Smarty Streets functionality. Contacts will be used primarily by CPS workers for case referrals and the Smarty Streets interfaces will allow social workers to check addresses and map out their day in a geographically user-friendly way. The goal is to provide tools that are designed so workers only need to enter data once and screens only the data worker’s actually need.

Once these products are developed they will go out to our Core County team members for further review and testing. The Core County users validate the design, direction and functionality of the modules and provide invaluable feedback before further development continues. This process ensures that the software that is ultimately deployed actually meets the needs of the users and saves time and money during the development cycle.

Future development cycles will feature investigations, including dispositions and outcomes, supervisory review and interfaces to our SDM Structured Decision Making (SDM) risk and safety assessments tools. Other future potential enhancements will provide more user-friendly tools to social workers like: genogram of relationships; timeline of child welfare history; improved search accuracy; duplicate reduction; criminal history integration; mental health integration; and equitable workload distribution among other improvements currently under discussion.

The chart below provides upcoming features over the next three Program Increments (PIs), which are three month phases that consist of 6 two-week sprints using agile methodologies.  PI-6 will conclude in Spring 2018.   For more details, see the entire September 11,2017 solution demo here.
 

Intake and TPT Sprint Review 4.2

Intake and TPT held a sprint review on Sept. 21 to discuss their progress on the project. Click here to view the presentation slides.

Monthly CWDS Solution Demo

CWDS conducts monthly solution demonstrations to update stakeholders on product and software development. Click here to view a recording of the September solution demo.