Outage

Facility Search and Profile Outage in CWS-CARES Staging, April 11, 2019| 3:00 PM – 4:00 PM.

To all CWS-CARES Users:

CDSS is performing updates to the Staging environment on April 11, 2019 from 3:00 PM – 4:00 PM. Facility Search & Profile will be impacted by this change and will be unavailable.

No other digital services will be impacted.

General Outage in CWS-CARES Staging February 20, 2019 4:00 PM – February 22, 8:00 AM

All CWS-CARES Users:

The CWS-CARES team will be refreshing the DB2, LIS, and FAS databases in Staging with a new set of production data based on a snapshot taken on 2/16. The Staging environment will not be available from Wednesday February 20, 2019 4:00 PM to Friday February 22, 2019 8:00 AM while the refresh activities are being performed.

If users experience any issues after the scheduled outage window, contact the CWDS Service Desk at 1-(855) 292-3444.