Q: Once CWS-CARES is live, will county CWS-CARES Admins be able to reactivate users that are deactivated if they do not login within 90 days or will they need to continue to request support from the CWS-CARES Service Desk?
A: Once CWS-CARES is live, County/Office Admins will have the ability to reactivate users from the Okta Admin Console if they are deactivated. Admins will be able to run a CWS-CARES report called "Worker Permissions | Last Login" to identify users who are close to 90-days without activity in CWS-CARES. The report is currently in both CARES100 and CARES104 for testing.