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FAQs
Q: Can we use an Azure group or business-to-business setup to manage access more efficiently?
Q: Can we use an Azure group or business-to-business setup to manage access more efficiently?
Thursday, 29 Oct 2026
A: There is already an Azure group on the county-side that manages CWS-CARES access.
Admin Services
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User Access & Permissions
RECENT POST
Q: What forms can the two systems CalSAWS and CWS-CARES share?
Q: What is the process to deactivate a user? Can it be done by the user themselves, or another party at the CBO, or can it only be done by a Child Welfare staff member with a CWS-CARES administrator login? What permissions does a CWS-CARES worker need to be able to add individuals to the provider portal? Will reports on logins/utilization by individuals be available, so counties can monitor users?
Q: Will the reports available in CWS-CARES be able to replace some or all of the reports in Safe Measures?
Q: For contacts that remain in "draft" status, will outcome/compliance reports indicate that the Social Worker (SW) is not in compliance, and the contact needs to be in "final" status that the SW saw the child?
Q: Is there a specific Plan called the Family Accomplishment and Support Plan? This is not currently a term we use, although we do have a CFT Plan. Are these names of documents interchangeable or something different altogether? The closure CFT Plan does capture the family's support plan and accomplishments.
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