A: CARES V1 Training will follow an immersive learning approach to create a comprehensive learning experience to support all CARES V1 user groups. Introductory and foundational CWS-CARES training will begin with on-demand, self-directed, learning for end-users that follows end-to-end child welfare workflows directly within the CWS-CARES system. Instructor-led training (ILT) will expand learning by building upon the foundational training with a focus on cross-functional and complex areas, and individual skill building. This will be followed by Post Go-live support training, including Command Center, coaching (over-the-shoulder) with superusers, and some in-app text help. Training may also include the following:
•    Make-up training 
•    Refresher training
•    Administrative training
•    Back-end administrator training for each county