Q: How will data be improved in Child Welfare Services-California Automated Response and Engagement System (CWS-CARES)?

A: CWS-CARES is being designed through guidance from the Comprehensive Child Welfare Information System (CCWIS) requirements as set by the Administration on Children Youth and Families (ACYF). These regulatory requirements will ensure that data collected will be:
  • Complete, Timely, and Accurate
  • Consistently & Uniformly Collected
  • Exchanged & Maintained Confidentially
  • Implemented & Maintained through Automated Functions
  • Supportive of Child Welfare Policies, Goals & Practices
The California CCWIS Data Quality Plan includes the Data Quality Improvement (DQI) framework that defines processes and tools intended to meet the above data collection objectives and for continual monitoring and improvement through transparent communications. Built-in processes that can contribute to improved data quality that will be a part of CWS-CARES:
  • Data will be validated at collection (I.e., data entry)
  • Data in CWS-CARES will be continually measured through data profiling and data quality assessments. CWS-CARES data stewards will work closely with the data governance and data quality teams in determining the criticality of any data violations and the effectiveness of the remediations.
  • Using automated data exchanges in a standardized format with various external sources to provide supporting data, in turn, reducing manual entry with the goal of preventing data inconsistencies and inaccuracy.
  • Improved data analysis tools that can assist in trends, projections, and identifying gaps in providing child welfare services.
  • Providing master data management (MDM) to provide a single source of truth throughout CWS-CARES thereby avoiding duplicates, redundancy, and inaccuracy.
All of this will result in creating CWS-CARES as a decision support system and an evidence-based system that will streamline workflows to alleviate current pain points and improve data to keep workers spending time with children and families and contribute to better safety, permanency, and well-being outcomes.