Q: Some of us still do not have access to the CARES104 Training Environment to begin the on-demand training.
A: At this time, members who are supposed to have access to the Training environment and participate in on-demand training are members who have been identified as trainers that will be attending the Train-the-Trainer program. If you fall within that category, but do not have access you have two options. First, you can message the Training Mailbox to ensure your access issue is triaged and resolved. Second, there are Train-the-Trainer office hours scheduled multiple times per week that you can join and get real time support to troubleshoot and resolve your access issues.