Q: What progress has been made to enhance Hotline functionality, particularly around data entry, ICWA contacts, and SDM assessments?
A: To address current Hotline and screening challenges, search functionality was enhanced and the system will allow screeners to approve screenings for referral movement without supervisor approval, except for Structured Decision Making (SDM), which must still be approved by a supervisor. A one‑page guide outlining mandatory fields was provided to CWDA and County Leadership for review and feedback. A final version of the Hotline Quick Start Guide & Intake demonstration was released on September 14, 2026.