Alameda

1

Coexistent

Bay Area Region

TitleFirst NameLast NameEmailPhone
CWS Director Lori Cox lori.cox@acgov.org (510) 271-9100
Mailing: P.O. Box 12941, Oakland, CA 94604
Oakland, CA 94607

Office: 2000 San Pablo Avenue
Oakland, CA 94607

Fax: (510) 271-9120
CWS SPOC Jan Smith smithjd@acgov.org (510) 777-2349
Mailing: P.O. Box 12941
Hayward, CA 94544
Office: 24100 Amador St Suite 602
Hayward, CA 94541
Fax: (510) 259-3890
Alternate and Backup Phone:
Nora Tovar-Harvey
tovarn@acgov.org
(510) 777-2336

CC Email:
CWS Technical Contact Kevin Palaima kevin.palaima@acgov.org (510) 272-3714
Fax:
CC Email:
akomaaa@acgov.org
CWS Training Contact Mary Shean sheanm@acgov.org (510) 259-2997
Mailing: 24100 Amador Street
Hayward, CA 94544
Fax:
CC Email:
SBC Administrator Jan Smith smithjd@acgov.org (510) 777-2349
Mailing: P.O. Box 12941
Hayward, CA 94544
Office: 24100 Amador St Suite 602
Hayward, CA 94541
Fax: (510) 259-3890
Backup:
Help Desk
hotline@acgov.org
(510) 777-2399
SSC Jaime Guzmán jaime.guzman@osi.ca.gov (916) 891-3144
Mailing: 2870 Gateway Oaks Dr.
Sacramento, CA 95834

Office: 2870 Gateway Oaks Dr.
Sacramento, CA 95834

Fax:
CWS Help Desk Help Desk helpa@acgov.org (510) 777-2399
Days:
Hours: 0730 thru 1700
Off Shift: ISD Hotline
Phone: (510) 777-2399
Days:
Hours:
Type: Pager

County Notes

For NETWORK PROBLEMS ONLY, contact Alameda County Helpdesk (7x24) - (510)272-3744.

ICT Problems Contact

Tasha Knighten knighta@acgov.org (510) 268-7313

CWS IT Emergency Contact

Aftercare Provider Contact

State ID Problems Contact

Help Desk helpa@acgov.org (510) 777-2399

ICPC Problems Contact

Faith Battles battlfa@acgov.org (510) 780-8942

NREFM Problems Contact

CAD Contact

Budd Seeley seeleb@acgov.org (510) 780-8982
Jan Smith smithjd@acgov.org (510) 777-2349
Jennifer Uldricks uldrij@acgov.org (510) 271-9191
Hollis Williams willihb@acgov.org (510) 267-8630
Brenda Lorentzen lorenb@acgov.org (510) 271-9195
Beth McAllister elizabeth.mcallister@acgov.org (510) 780-8692

Data Quality Contact

Data Quality Analyst Master List

County Site Information

Site Name
and Address
Business Hours
and Site Contact
24x7 Status
after Hours Contact

1.01 Oakland Main Office

401 Broadway
Oakland, CA 94607
M-F Open: 7:00 AM Close: 6:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 268-2345


1.08 Alameda DP Center

1221 Oak Street - Room 17B
Oakland, CA 94612
M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399


1.10 Eden Multiservice Center

24100 Amador St.
Hayward, CA 94655
M-F Open: 8:30 AM Close: 10:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399


1.12 San Pablo

2000 San Pablo
Oakland, CA 94602
M-F Open: 8:30 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399


1.13 County Counsel

1221 Oak Street
Oakland, CA 94612
M-F Open: 8:30 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399


1.14 Hegenberger

675 Hegenberger
Oakland, CA 94601
M-F Open: 8:30 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399


1.16 Family Assessment Center

Do Not List Address
Hayward, CA 94541
M-F Open: 7:00 AM Close: 6:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 268-2345


TitleFirst NameLast NameEmailPhone
Probation SPOC Haleh Soltani hsoltani@acgov.org (510) 268-2801
Mailing: 1111 Jackson Street
Oakland, CA 94604
Office: 1111 Jackson Street
Oakland, CA 94604
Fax: 5102687341
Alternate and Backup Phone:
CC Email:
Probation Technical Contact Probation HelpDesk hdprobation@acgov.org (510) 268-2693
Office: 1111 Jackson St
Oakland, CA 94604
Fax: (510) 268-7341
CC Email:
Probation Training Contact Shereen Khan skhan@acgov.org (510) 667-3690
Office: 2300 Fairmont Dr
San Leandro, CA 94578
Fax:
CC Email:
SBC Administrator Haleh Soltani hsoltani@acgov.org (510) 268-2801
Mailing: 1111 Jackson Street
Oakland, CA 94604
Office: 1111 Jackson Street
Oakland, CA 94604
Fax: 5102687341
Backup:
Probation Help Desk Probation HelpDesk hdprobation@acgov.org (510) 268-2693
Office: 1111 Jackson St
Oakland, CA 94604
Fax: (510) 268-7341

Probation IT Emergency Contacts

Probation County Notes

County Site Information

Site Name
and Address
Business Hours
and Site Contact
24x7 Status
after Hours Contact

Coming Soon!