| CWS Director | Lori | Cox | lori.cox@acgov.org | (510) 271-9100 |
| CWS SPOC | Jan | Smith | smithjd@acgov.org | (510) 777-2349 |
| CWS Technical Contact | Amarachi | Akomah | akomaaa@acgov.org | (510) 520-9750 |
| CWS Training Contact | Ruth | Kim | ruth.kim@acgov.org | (510) 259-2997 |
| SBC Administrator | Jan | Smith | smithjd@acgov.org | (510) 777-2349 |
| SSC | Alison | Givens | alison.givens@osi.ca.gov | (916) 891-3294 |
| CWS Help Desk | Help Desk | helpa@acgov.org | (510) 777-2399 |
County Notes
| For NETWORK PROBLEMS ONLY, contact Alameda County Helpdesk (7x24) - (510)272-3744. |
ICT Problems Contact
| Brittany | Walker-Pettigrew | walkebb@acgov.org | (510) 268-2925 |
IT Emergency Contact
Aftercare Provider Contact
State ID Problems Contact
| Help Desk | helpa@acgov.org | (510) 777-2399 |
ICPC Problems Contact
| Nicolia | Bagby Gooding | bagbyn@acgov.org | (510) 780-8942 |
NREFM Problems Contact
CAD Contact
| Budd | Seeley | seeleb@acgov.org | (510) 780-8982 |
| Jan | Smith | smithjd@acgov.org | (510) 777-2349 |
| Jennifer | Uldricks | uldrij@acgov.org | (510) 271-9191 |
| Hollis | Williams | willihb@acgov.org | (510) 267-8630 |
| Brenda | Lorentzen | lorenb@acgov.org | (510) 271-9195 |
| Beth | McAllister | elizabeth.mcallister@acgov.org | (510) 780-8692 |
| Rosa | Rodriguez | rosa.rodriguez@dss.ca.gov | (310) 916-8409 |
Data Quality Contact
Data Quality Analyst Master ListHolidays
State Holidays
Martin Luther King Jr. Day – 3rd Monday in January
Presidents’ Day – 3rd Monday in February
Cesar Chavez Day – March 31st
Memorial Day – Last Monday in May
Independence Day – July 5th
Labor Day – First Monday in September
Veterans Day – November 11th
Thanksgiving – 4th Thursday and Friday in November
Christmas Day – December 25th
*Holidays are not observed if it falls on a Saturday.
**Holidays that fall on a Sunday will be observed on the following Monday.
County Holidays
Mon. after if Co. holiday on Sunday
Dec. 24 if Dec. 25 on Sat.
December 26 if Dec. 24 on Sun.
NOTE: This county observes all listed State Holidays. Any holidays listed under County Holidays are an adjustment specific to this county.
County Site Information
1.01 Oakland Main Office
401 BroadwayOakland, CA 94607
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 268-2345
1.08 Alameda DP Center
1221 Oak Street - Room 17BOakland, CA 94612
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.10 Eden Multiservice Center
24100 Amador St.Hayward, CA 94655
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.12 San Pablo
2000 San PabloOakland, CA 94602
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.13 County Counsel
1221 Oak StreetOakland, CA 94612
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.14 Hegenberger
675 HegenbergerOakland, CA 94601
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.16 Family Assessment Center
Do Not List Address.Hayward, CA 94541
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 268-2345
Probation Chief
Marcus
Dawal
mdawal@acgov.org
(510) 268-7233
Probation SPOC
Haleh
Soltani
hsoltani@acgov.org
(510) 268-2801
Probation Technical Contact
Probation
Helpdesk
hdprobation@acgov.org
(510) 268-2693
Probation Training Contact
Shereen
Khan
skhan@acgov.org
(510) 667-3690
SSC
Alison
Givens
alison.givens@osi.ca.gov
(916) 891-3294
Probation SBC Admin
Haleh
Soltani
hsoltani@acgov.org
(510) 268-2801
Probation Help Desk
Help Desk
helpa@acgov.org
(510) 777-2399
Probation County Notes
Probation IT Emergency Contacts
Child Welfare Director
Lori
Cox
lori.cox@acgov.org
(510) 271-9100
CARES SPOC
William
Nguyen
nguyew@acgov.org
(510) 780-8619
CARES Technical Contact
Amarachi
Akomah
aakomah@acgov.org
(510) 777-2361
CARES Training Contact
Ruth
Kim
ruth.kim@acgov.org
(510) 259-2997
SSC
Alison
Givens
alison.givens@osi.ca.gov
(916) 891-3294
CARES Help Desk
County Notes
We currently do not have a CARES help desk.
ICT Problems Contact
Amarachi
Akomah
aakomah@acgov.org
(510) 777-2361
IT Emergency Contact
Amarachi
Akomah
aakomah@acgov.org
(510) 777-2361
Aftercare Provider Contact
State ID Problems Contact
Amarachi
Akomah
aakomah@acgov.org
(510) 777-2361
ICPC Problems Contact
Nicolia
Bagby Gooding
bagbyn@acgov.org
(510) 780-8942
NREFM Problems Contact
Jef
Samp
sampj@acgov.org
(510) 667-7682
Privacy Officer
Information Security Officer
Data Quality Contact
Data Quality Analyst Master List
County Site Information
1.01 Oakland Main Office
401 Broadway
Oakland, CA 94607
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 268-2345
1.08 Alameda DP Center
1221 Oak Street - Room 17B
Oakland, CA 94612
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.10 Eden Multiservice Center
24100 Amador St.
Hayward, CA 94655
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.12 San Pablo
2000 San Pablo
Oakland, CA 94602
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.13 County Counsel
1221 Oak Street
Oakland, CA 94612
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.14 Hegenberger
675 Hegenberger
Oakland, CA 94601
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 777-2399
1.16 Family Assessment Center
Do Not List Address.
Hayward, CA 94541
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWS Help Desk
(510) 268-2345
Probation Chief
Marcus
Dawal
mdawal@acgov.org
(510) 268-7233
Probation SPOC
Haleh
Soltani
hsoltani@acgov.org
(510) 268-2801
Probation Technical Contact
Samson
Lee
salee@acgov.org
Probation Training Contact
Lavina
Miller
lmiller@acgov.org
(510) 667-4467
SSC
Alison
Givens
alison.givens@osi.ca.gov
(916) 891-3294
Probation Help Desk
Probation
Helpdesk
hdprobation@acgov.org
(510) 268-2693
Probation County Notes
Probation IT Emergency Contact
Probation Privacy Officer
Probation Information Security Officer