Child Welfare Digital Services

Fresno

10 Coexistent

Central Valley Region

CWS Director

Delfino

Neira

dneira@fresnocountyca.gov

(559) 600-2301

CWS SPOC

Matt

Calvillo

mcalvillo@fresnocountyca.gov

(559) 600-2205

Mailing:	205 W Pontiac Way Fresno, CA 93612
Fax:

Alternate and Backup Phone:
Kalvin Conley
kconley@fresnocountyca.gov
(559) 600-9770

Raymond Cerda
racerda@fresnocountyca.gov
(559) 600-2209

CC Email:
rickyvasquez@fresnocountyca.gov

CWS Technical Contact

Matt

Calvillo

mcalvillo@fresnocountyca.gov

(559) 600-2205

Mailing:	205 W Pontiac Way Fresno, CA 93612
Fax:

CC Email:
kconley@fresnocountyca.gov
racerda@fresnocountyca.gov
rickyvasquez@fresnocountyca.gov

CWS Training Contact

Shirley

Long

longs@co.fresno.ca.us

Mailing:	205 W Pontiac Way Fresno, CA 93612
Fax:

CC Email:
terril@csufresno.edu
longs@co.fresno.ca.us
carrijb@fresnocountyca.gov

SBC Administrator

Matt

Calvillo

mcalvillo@fresnocountyca.gov

(559) 600-2205

Mailing:	205 W Pontiac Way Fresno, CA 93612
Fax:

Alternate and Backup Phone:
Kalvin Conley
kconley@fresnocountyca.gov
(559) 600-9770

SSC

Harry

Terrell

harry.terrell@osi.ca.gov

(916) 891-3136

CWS Help Desk

DSS HelpDesk

dsshelpdesk@fresnocountyca.gov

(559) 600-8324

County Notes

All sites 24x7. CWS After hours and Weekends user contact: Please call (559) 600-8320 CPS Hotline exchange and ask to talk to the Lead SW explain the situation.

ICT Problems Contact

IT Emergency Contact

Fresno ISD

helpdesk@fresnocountyca.gov

(559) 600-5900

Aftercare Provider Contact

State ID Problems Contact

Kalvin	Conley	kconley@fresnocountyca.gov	(559) 600-9770
Raymond	Cerda	racerda@fresnocountyca.gov	(559) 600-2209

ICPC Problems Contact

Manyvone Sithavong

cwsicpcict@fresnocountyca.gov

(559) 600-3627

NREFM Problems Contact

Gwen

Sims

simsgb@fresnocountyca.gov

(559) 600-2438

CAD Contact

Kalvin	Conley	kconley@fresnocountyca.gov	(559) 600-9770
Matt	Calvillo	mcalvillo@fresnocountyca.gov	(559) 600-2205
Zoua	Xiong	zoxiong@fresnocountyca.gov	(559) 600-4782
Raymond	Cerda	racerda@fresnocountyca.gov	(559) 600-2209
Ricky	Vasquez	rickyvasquez@fresnocountyca.gov	(559) 600-2240
David	Rodriguez	derodriguez@fresnocountyca.gov	(559) 600-4745

Data Quality Contact

Data Quality Analyst Master List

Holidays

State Holidays

New Year’s Day – January 1st
Martin Luther King Jr. Day – 3rd Monday in January
Presidents’ Day – 3rd Monday in February
Cesar Chavez Day – March 31st
Memorial Day – Last Monday in May
Independence Day – July 5th
Labor Day – First Monday in September
Veterans Day – November 11th
Thanksgiving – 4th Thursday and Friday in November
Christmas Day – December 25th

*Holidays are not observed if it falls on a Saturday.
**Holidays that fall on a Sunday will be observed on the following Monday.

County Holidays

NOTE: This county observes all listed State Holidays. Any holidays listed under County Holidays are an adjustment specific to this county.

County Site Information

Site Name
and Address

Business Hours
and Site Contact

24x7 Status
after Hours Contact

10.01 Fresno Main Office

2135 Fresno Street, Ste. 100
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 600-6400

Help Desk
(559) 600-5900

10.02 Craycroft Children's Shelter

335 G Street
Fresno, CA 93706

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 253-7825

Help Desk
(559) 600-5900

10.04 L Street

1404 L Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 253-7825

Help Desk
(559) 600-5900

10.05 Crocker

2135 Fresno Street, 4th Floor
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Katherine Martindale
(559) 253-9111

Help Desk
(559) 600-5900

10.06 L St 2nd Floor

1404 L Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
John Dufresne
(559) 453-4571

Help Desk
(559) 600-5900

10.07 Fresno DPCenter

1020 South 10th Street
Fresno, CA 93702

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Matt Calvillo
(559) 600-2205

Help Desk
(559) 600-5900

10.08 South East Regional Office

3800 McCall
Selma, CA 93662

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 253-7825

Help Desk
(559) 600-5900

10.09 Central CA Training Academy

2011 Fresno Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Terry Luna
(559) 278-5757

10.10 Child Welfare Services - Crocker Office

2135 Fresno Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Matt Calvillo
(559) 600-2209

Help Desk
(559) 600-5900

10.11 Central CA Training Academy

1020 South 10th Street
Fresno, CA 93702

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Matt Calvillo
(559) 600-2205

Probation Chief

Kirk

Haynes

khaynes@fresnocountyca.gov

(559) 600-1294

Office:	3333 E. American Avenue Fresno, CA 93725
Mailing:	3333 E. American Avenue Fresno, CA 93725
Fax:

Probation SPOC

Zoua

Xiong

zoxiong@fresnocountyca.gov

(559) 600-4782

Office:	3333 E. American Avenue Fresno, AL 93725
Mailing:	3333 E. American Avenue Fresno, AL 93725
Fax:

Alternate and Backup Phone:

CC Email:

Probation Technical Contact

David

Touma

dtouma@fresnocountyca.gov

(559) 495-3916

Probation Training Contact

David

Rodriguez

derodriguez@fresnocountyca.gov

(559) 600-4745

Office:	3333 E. American Avenue Fresno, CA 93725
Mailing:	3333 E. American Avenue Fresno, CA 93725
Fax:

CC Email:

SSC

Harry

Terrell

harry.terrell@osi.ca.gov

(916) 891-3136

Probation SBC Admin

David

Rodriguez

derodriguez@fresnocountyca.gov

(559) 600-4745

Office:	3333 E. American Avenue Fresno, CA 93725
Mailing:	3333 E. American Avenue Fresno, CA 93725
Fax:

Alternate and Backup Phone:

Probation Help Desk

DSS HelpDesk

dsshelpdesk@fresnocountyca.gov

(559) 600-8324

Days: Monday through Friday
Hours: 8:00 a.m. to 5:00 p.m.

Off Shift: ITSD Standby
Phone: (559) 600-5900
Days: 7 Days
Hours: 24 Hours
Type: County Wide Help Desk

Probation County Notes

Probation IT Emergency Contacts

David

Touma

dtouma@co.fresno.ca.us

(559) 495-3916

Child Welfare Director

Delfino

Neira

dneira@fresnocountyca.gov

(559) 600-2301

CARES SPOC

Raymond

Cerda

racerda@fresnocountyca.gov

(559) 600-2209

Office:	205 W Pontiac Way Clovis, CA 93612
Fax:

Alternate and Backup Phone:
Kalvin Conley
kconley@fresnocountyca.gov
(559) 600-9770

CC Email:
rickyvasquez@fresnocountyca.gov

CARES Technical Contact

Raymond

Cerda

racerda@fresnocountyca.gov

(559) 600-2209

CARES Training Contact

Shirley

Long

longs@co.fresno.ca.us

SSC

Harry

Terrell

harry.terrell@osi.ca.gov

(916) 891-3136

CARES Help Desk

DSS HelpDesk

dsshelpdesk@fresnocountyca.gov

(559) 600-8324

County Notes

ICT Problems Contact

Nancy

Ognanovich

ognann@fresnocountyca.gov

(559) 600-1768

IT Emergency Contact

Fresno ISD

helpdesk@fresnocountyca.gov

(559) 600-5900

Aftercare Provider Contact

Laura

Lopez

lauralopez@fresnocountyca.gov

(559) 600-2355

State ID Problems Contact

Raymond

Cerda

racerda@fresnocountyca.gov

(559) 600-2209

ICPC Problems Contact

Manyvone

Sithavong

msithavong@fresnocountyca.gov

(559) 600-3539

NREFM Problems Contact

Gwen

Sims

simsgb@fresnocountyca.gov

(559) 600-2438

Privacy Officer

Information Security Officer

Data Quality Contact

Data Quality Analyst Master List

County Site Information

Site Name
and Address

Business Hours
and Site Contact

24x7 Status
after Hours Contact

10.01 Fresno Main Office

2135 Fresno Street, Ste. 100
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 600-6400

Help Desk
(559) 600-5900

10.02 Craycroft Children's Shelter

335 G Street
Fresno, CA 93706

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 253-7825

Help Desk
(559) 600-5900

10.04 L Street

1404 L Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 253-7825

Help Desk
(559) 600-5900

10.05 Crocker

2135 Fresno Street, 4th Floor
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Katherine Martindale
(559) 253-9111

Help Desk
(559) 600-5900

10.06 L St 2nd Floor

1404 L Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
John Dufresne
(559) 453-4571

Help Desk
(559) 600-5900

10.07 Fresno DPCenter

1020 South 10th Street
Fresno, CA 93702

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Matt Calvillo
(559) 600-2205

Help Desk
(559) 600-5900

10.08 South East Regional Office

3800 McCall
Selma, CA 93662

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Lauri Moore
(559) 253-7825

Help Desk
(559) 600-5900

10.09 Central CA Training Academy

2011 Fresno Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Terry Luna
(559) 278-5757

10.10 Child Welfare Services - Crocker Office

2135 Fresno Street
Fresno, CA 93721

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Matt Calvillo
(559) 600-2209

Help Desk
(559) 600-5900

10.11 Central CA Training Academy

1020 South 10th Street
Fresno, CA 93702

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Matt Calvillo
(559) 600-2205

Probation Chief

Kirk

Haynes

khaynes@fresnocountyca.gov

(559) 600-1294

Office:	3333 E. American Avenue Fresno, CA 93725
Mailing:	3333 E. American Avenue Fresno, CA 93725
Fax:

Probation SPOC

Zoua

Xiong

zoxiong@fresnocountyca.gov

(559) 600-4782

Office:	3333 E. American Avenue Fresno, AL 93725
Mailing:	3333 E. American Avenue Fresno, AL 93725
Fax:

Alternate and Backup Phone:
Sing Syrisack
ssyrisack@fresnocountyca.gov
(559) 600-4803

CC Email:

Probation Technical Contact

David

Rodriguez

derodriguez@fresnocountyca.gov

(559) 600-4745

Office:	3333 E. American Avenue Fresno, CA 93725
Mailing:	3333 E. American Avenue Fresno, CA 93725
Fax:

CC Email:

Probation Training Contact

Pete

Garcia

pgarcia@fresnocountyca.gov

(559) 600-1299

SSC

Harry

Terrell

harry.terrell@osi.ca.gov

(916) 891-3136

Probation Help Desk

Probation

Automation

probationautomationassistance@fresnocountyca.gov

(559) 600-4599

Probation County Notes

Probation help desk is not open after hours; Chief Probation Officer Kirk Haynes- Phone number is 559-600-1294

Probation IT Emergency Contact

David

Touma

dtouma@co.fresno.ca.us

(559) 495-3916

Office:	205 W. Pontiac Way Clovis, CA 93612
Mailing:	205 W. Pontiac Way Clovis, CA 93612
Fax:

Fresno

10

Coexistent

Central Valley Region

County Notes

ICT Problems Contact

IT Emergency Contact

Aftercare Provider Contact

State ID Problems Contact

ICPC Problems Contact

NREFM Problems Contact

CAD Contact

Data Quality Contact

Holidays

State Holidays

County Holidays

County Site Information

10.01 Fresno Main Office

10.02 Craycroft Children's Shelter

10.04 L Street

10.05 Crocker

10.06 L St 2nd Floor

10.07 Fresno DPCenter

10.08 South East Regional Office

10.09 Central CA Training Academy

10.10 Child Welfare Services - Crocker Office

10.11 Central CA Training Academy

Probation County Notes

Probation IT Emergency Contacts

County Notes

ICT Problems Contact

IT Emergency Contact

Aftercare Provider Contact

State ID Problems Contact

ICPC Problems Contact

NREFM Problems Contact

Privacy Officer

Information Security Officer

Data Quality Contact

County Site Information

10.01 Fresno Main Office

10.02 Craycroft Children's Shelter

10.04 L Street

10.05 Crocker

10.06 L St 2nd Floor

10.07 Fresno DPCenter

10.08 South East Regional Office

10.09 Central CA Training Academy

10.10 Child Welfare Services - Crocker Office

10.11 Central CA Training Academy

Probation County Notes

Probation IT Emergency Contact

Probation Privacy Officer

Probation Information Security Officer