Child Welfare Digital Services

CDSS

59 Coexistent

CDSS

CWS Director

CWS SPOC

CFSD CARES Admin

cfsd_cares_admin@osi.ca.gov

CWS Technical Contact

Child Welfare Digital Services (CWDS)

cwds_cwscms@osi.ca.gov

(916) 891-3299

Office:	2870 Gateway Oaks, 3rd Floor, Sac 95833-3509 sacramento, ca 95814
Mailing:	744 P Street, MS 19-83 sacramento, ca 95814
Fax:	(

CC Email:

CWS Training Contact

Sarah

Blake

cwstrainingquestions@dss.ca.gov

(916) 567-3284

SBC Administrator

ISD Service Desk (OTech)

servicedesk@dss.ca.gov

(916) 651-5333

SSC

Harry

Terrell

harry.terrell@osi.ca.gov

(916) 891-3136

CWS Help Desk

Child Welfare Digital Services (CWDS)

cwds_cwscms@osi.ca.gov

(916) 891-3299

Days: Monday through Friday
Hours: 8:00 a.m. to 4:30 p.m.

Off Shift:
Phone:
Days:
Hours:
Type: HD: SBC/Citrix Issues;CWDS: CWS/CMS p/w resets, logon IDs, resource mgmt chgs including level of authority, privileges, adopt agency codes, SPCs, etc

County Notes

For a listing of CDSS - Recognized County Administrators, please see this link: https://www.hwcws.cahwnet.gov/countyinfo/county_contacts/CDSS_admin.asp

ICT Problems Contact

IT Emergency Contact

Aftercare Provider Contact

State ID Problems Contact

ICPC Problems Contact

Christina

Oliver

christina.oliver@dss.ca.gov

(916) 651-8121

NREFM Problems Contact

Child Permanency Branch

Kinship Care Policy & Supp Unit

kinship@dss.ca.gov

(916) 651-7465

CAD Contact

Chizuru	Kaneko	chizuru.kaneko@dss.ca.gov	(916) 653-1372
Heather	Howard	heather.howard@dss.ca.gov	(916) 891-3112
Jayson	Hunt	jayson.hunt@dss.ca.gov	(916) 651-1372
Daniel	Wilson	daniel.wilson@dss.ca.gov
Heather	Yee	hyee@dss.ca.gov
Sarah	Billmyer	sarah.billmyer@dss.ca.gov
Steven	Karp	steve.karp@dss.ca.gov	(916) 712-6490
Darlene	Oseguera	darlene.oseguera@dss.ca.gov
Kathy	Foster	kathy.foster@dss.ca.gov
Alicia	Walker	alicia.walker@dss.ca.gov

Data Quality Contact

Data Quality Analyst Master List

Holidays

State Holidays

New Year’s Day – January 1st
Martin Luther King Jr. Day – 3rd Monday in January
Presidents’ Day – 3rd Monday in February
Cesar Chavez Day – March 31st
Memorial Day – Last Monday in May
Independence Day – July 5th
Labor Day – First Monday in September
Veterans Day – November 11th
Thanksgiving – 4th Thursday and Friday in November
Christmas Day – December 25th

*Holidays are not observed if it falls on a Saturday.
**Holidays that fall on a Sunday will be observed on the following Monday.

County Holidays

NOTE: This county observes all listed State Holidays. Any holidays listed under County Holidays are an adjustment specific to this county.

County Site Information

Site Name
and Address

Business Hours
and Site Contact

24x7 Status
after Hours Contact

59.01 CDSS - P Street: CWDS, CFSD, Admin Div, CCLD & IV-E Tribal Affiliates: Karuk & Yurok

744 P Street
Sacramento, CA 95814

M-F Open: 8:00 AM Close: 4:30 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWDS CWS/CMS Help Desk
(916) 891-3299

59.02

, CA

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A

59.05 CDSS - Chico Adoptions

520 Cohasset Road - Suite 140
Chico, CA 95926

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Roxanna Grassini
(530) 895-5052

59.06 CDSS - Arcata Adoptions

749 F Street
Arcata, CA 95521

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Sutie Wheeler, Manager
(707) 826-9180

59.07 CDSS - Fresno Adoptions

770 East Shaw Ave. #109
Fresno, CA 93710-7708

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Holly Simpson, Supervisor
(559) 243-8200

59.08 CDSS - Howe Ave. Adoptions

100 Howe Ave. #260N
Sacramento, CA 95825

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Andrea Luka, Manager
(916) 574-1333

59.09 Site Closed in 2013

101 Golf Course Drive, #250
Rohnert Park, CA 94928

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Richard Smith, Bur Chief in Sacto
(916) 651-8089

Probation Chief

Probation SPOC

Probation Technical Contact

Probation Training Contact

SSC

Harry

Terrell

harry.terrell@osi.ca.gov

(916) 891-3136

Probation SBC Admin

Probation Help Desk

Probation County Notes

Probation IT Emergency Contacts

Child Welfare Director

CARES SPOC

CFSD CARES Admin

cfsd_cares_admin@osi.ca.gov

CARES Technical Contact

Child Welfare Digital Services (CWDS)

cwds_cwscms@osi.ca.gov

(916) 891-3299

Office:	2870 Gateway Oaks, 3rd Floor, Sac 95833-3509 sacramento, ca 95814
Mailing:	744 P Street, MS 19-83 sacramento, ca 95814
Fax:	(

CC Email:

CARES Training Contact

SSC

Harry

Terrell

harry.terrell@osi.ca.gov

(916) 891-3136

CARES Help Desk

County Notes

ICT Problems Contact

IT Emergency Contact

Aftercare Provider Contact

State ID Problems Contact

ICPC Problems Contact

NREFM Problems Contact

Privacy Officer

Information Security and

Privacy Bureau

iso@dss.ca.gov

(916) 651-5558

Information Security Officer

Information Security and

Privacy Bureau

iso@dss.ca.gov

(916) 651-5558

Data Quality Contact

Data Quality Analyst Master List

County Site Information

Site Name
and Address

Business Hours
and Site Contact

24x7 Status
after Hours Contact

59.01 CDSS - P Street: CWDS, CFSD, Admin Div, CCLD & IV-E Tribal Affiliates: Karuk & Yurok

744 P Street
Sacramento, CA 95814

M-F Open: 8:00 AM Close: 4:30 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
CWDS CWS/CMS Help Desk
(916) 891-3299

59.02

, CA

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A

59.05 CDSS - Chico Adoptions

520 Cohasset Road - Suite 140
Chico, CA 95926

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Roxanna Grassini
(530) 895-5052

59.06 CDSS - Arcata Adoptions

749 F Street
Arcata, CA 95521

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Sutie Wheeler, Manager
(707) 826-9180

59.07 CDSS - Fresno Adoptions

770 East Shaw Ave. #109
Fresno, CA 93710-7708

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Holly Simpson, Supervisor
(559) 243-8200

59.08 CDSS - Howe Ave. Adoptions

100 Howe Ave. #260N
Sacramento, CA 95825

M-F Open: 8:00 AM Close: 5:00 PM
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Andrea Luka, Manager
(916) 574-1333

59.09 Site Closed in 2013

101 Golf Course Drive, #250
Rohnert Park, CA 94928

M-F Open: N/A Close: N/A
SAT Open: N/A Close: N/A
SUN Open: N/A Close: N/A
Richard Smith, Bur Chief in Sacto
(916) 651-8089

CDSS

59

Coexistent

CDSS

County Notes

ICT Problems Contact

IT Emergency Contact

Aftercare Provider Contact

State ID Problems Contact

ICPC Problems Contact

NREFM Problems Contact

CAD Contact

Data Quality Contact

Holidays

State Holidays

County Holidays

County Site Information

59.01 CDSS - P Street: CWDS, CFSD, Admin Div, CCLD & IV-E Tribal Affiliates: Karuk & Yurok

59.02

59.05 CDSS - Chico Adoptions

59.06 CDSS - Arcata Adoptions

59.07 CDSS - Fresno Adoptions

59.08 CDSS - Howe Ave. Adoptions

59.09 Site Closed in 2013

Probation County Notes

Probation IT Emergency Contacts

County Notes

ICT Problems Contact

IT Emergency Contact

Aftercare Provider Contact

State ID Problems Contact

ICPC Problems Contact

NREFM Problems Contact

Privacy Officer

Information Security Officer

Data Quality Contact

County Site Information

59.01 CDSS - P Street: CWDS, CFSD, Admin Div, CCLD & IV-E Tribal Affiliates: Karuk & Yurok

59.02

59.05 CDSS - Chico Adoptions

59.06 CDSS - Arcata Adoptions

59.07 CDSS - Fresno Adoptions

59.08 CDSS - Howe Ave. Adoptions

59.09 Site Closed in 2013

Probation County Notes

Probation IT Emergency Contact

Probation Privacy Officer

Probation Information Security Officer