Q: Can we get information about the document management tools we will be receiving? From recent CWDS bulletins, we understand counties will be using DocuEdge, but without more technical specifications counties cannot adequately assess impacts to our current imaging\document management systems.
A: CWS-CARES offers a robust set of document-related features including the ability to generate, upload, view, edit, download, print, redact, and merge documents. Appropriate access controls are enforced so that only the users who need to see the documents have access to them.
In CWS-CARES, documents are tied/indexed to key entities such as screenings, referrals, cases, eligibility, court work items, etc. Documents tied to the key entities can be viewed by retrieving the key record first and then pulling up the documents tab to see a list of all documents tied to the record.
Additional context on capabilities:
In CWS-CARES, documents are tied/indexed to key entities such as screenings, referrals, cases, eligibility, court work items, etc. Documents tied to the key entities can be viewed by retrieving the key record first and then pulling up the documents tab to see a list of all documents tied to the record.
Additional context on capabilities:
- Documents are indexed and tied to specific records in CWS-CARES.
- Document indexing uses an extensible and flexible document taxonomy system that is intuitive to use and makes saving, categorizing, and retrieving documents easy.
- Document lists allow sorting by Title, Category, Type, Uploaded By, and Uploaded Date.
- Documents can be viewed and managed directly within the relevant CWS-CARES context, such as screening or a case.