Q: Regarding Optimistic Concurrency, will there be a warning message when 2 people are editing the same record (For example, the same contact note, same warrant, etc.)?
A: In CWS-CARES, updates are written directly to the cloud. If two users attempt to edit the same record at the same time (e.g., the same contact log or case record), the second user will receive an error indicating that the record has been updated. They will then need to refresh the page, re-enter their changes, and save.
To be clear, records are not locked during editing since Salesforce handles Optimistic Concurrency through conflict detection instead.
To be clear, records are not locked during editing since Salesforce handles Optimistic Concurrency through conflict detection instead.