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FAQs
Q: How do we identify the County Geographic Region in CWS-CARES?
Q: How do we identify the County Geographic Region in CWS-CARES?
Sunday, 28 Jun 2026
A: This field is not used by all counties, and it is not required. Those that do use the field would know if they were North, South, East, West, etc.
Process Information Session (PIS)
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Features & Functionality
RECENT POST
Q: Will the Resource Family Approval (RFA) Portal be in the CWS-CARES site, or is this a separate site with a separate log in?
Q: There are more required fields in CWS-CARES than CWS/CMS. Is the county expected to fill in the new fields required when working on a converted case?
Q: After Go-Live, when CWS/CMS goes into read-only mode, how do counties terminate account access for staff who are no longer with the division? County Admins will not have the ability to terminate access like before. Additionally, will the State be automatically terminating CWS/CMS access when a CWS-CARES Account is terminated? Will County Admins need to submit a ticket to the State for termination?
Q: 1. Are we documenting the results and feedback of the CFT Meeting in CWS-CARES? 2. Are staff then able to generate a specific Document “results of CFT Meeting” which is currently the SOC 96? 3. If not, what is the plan going forward?
Q: When CWS/CMS is in read-only mode, will staff be able to print from CWS/CMS? If not, will all documents from CWS/CMS be available in CWS-CARES?
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