Q: If I am added to the staff authority area of a Unit in CWS/CMS, then I have access to all of the caseloads included in that unit. Will that be the case in CWS-CARES?
A: Yes, you can give users a unit staff authority type of permission in CWS-CARES as well, but they would need to be added to the unit as a backup supervisor. We typically view permissions by case, not caseload.