Q: Do Requests for Information (RFIs) have a built-in escalation process, or do they sit for however long it takes to get the requested information?

Tuesday, 04 Aug 2026
No, CWS-CARES Version 1 does not include an automated escalation process for Requests for Information (RFIs). Counties should continue following their existing business processes for monitoring and responding to RFIs.
Eligibility & Foster Care Eligibility Determination (FCED), Features & Functionality, Process Information Session (PIS)

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