Q: Do Requests for Information (RFIs) have a built-in escalation process, or do they sit for however long it takes to get the requested information?

Tuesday, 04 Aug 2026
No, CWS-CARES Version 1 does not include an automated escalation process for Requests for Information (RFIs). Counties should continue following their existing business processes for monitoring and responding to RFIs.
Process Information Session (PIS), Features & Functionality, Eligibility & Foster Care Eligibility Determination (FCED)

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